Frequently Asked Questions
Find quick answers to the most frequently asked questions about Lodge Kohler, including check-in times, amenities, cancellation policies, dining options, and more.
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Check-in is at 4 PM. While we cannot guarantee early check-in, we always strive to accommodate guests as soon as possible. If your room isn’t ready upon arrival, we’ll gladly hold your luggage and notify you when it becomes available.
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Checkout is at 12 PM. Late checkouts must be approved by the front desk.
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You can email us at Reservations@Kohler.com for assistance. If you prefer to speak with someone directly, call 888-456-4537 to connect with a Reservation Specialist.
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Room reservations require an advance deposit. Cancellations are fully refundable up to 48 hours before arrival. Cancellations made within 48 hours of arrival will forfeit the deposit. Special events and game days require a non-refundable deposit.
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Yes, complimentary Wi-Fi is available throughout the hotel.
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Yes, we welcome pets. A $100 USD non-refundable pet fee applies.
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No, Lodge Kohler is a cash-free property, just like Lambeau Field and Titletown District.
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Yes, complimentary self-parking and valet services are available on-site.
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Yes, we provide a complimentary shuttle to Green Bay Airport and destinations within the Green Bay area.
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Email us at Reservations@Kohler.com to request an ADA-accessible room. Alternatively, you can call 888-456-4537 to make your reservation.
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We do not provide rollaway beds, but pack ’n play cribs are available for small children.
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Yes, we have a fitness center and a chlorinated pool located on the first floor.
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Email us at LodgeKohlerGroupSales@Kohler.com to inquire about room blocks, private dining, and event spaces. You can also call 920-497-8888 to speak with our Group Sales team.
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Guests must be at least 18 years old to check in or reserve a room.
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Enjoy dining at Taverne in the Sky or Leaps & Bounds Café, both located within the hotel.
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