menu of services
Welcome to KOHLER Waters SPA.
Water is essential to life. As water ebbs and flows, so do our lives. At KOHLER Waters SPA we help you de-stress, reconnect and take care of you. Immerse yourself in innovative water treatments, therapeutic massages and results-oriented facial and body treatments. Living a life of balance is a gift.
Friday, Saturday, Sunday and Holiday services incur an additional cost of $30.
All guests must be at least 16 years of age to utilize the spa and receive spa treatments.
SPA INFORMATION
FACILITY HOURS
Monday–Thursday
8:30am–8:30pm, (Services 9am–8pm)
Friday–Sunday
7:30am–8:30pm, (Services 8am–8pm)
AGE REQUIREMENTS
All spa guests must be at least 16 years of age. There is no age requirement for salon guests.
THERAPISTS
Services are performed by both male and female therapists. If you have a gender preference please specify during booking.
SPA APPOINTMENT GUIDELINES
Demand for spa services is high, especially on weekends and holidays. We highly recommend appointments be made three to six weeks in advance. Hotel guests are encouraged to make spa appointments at the time lodging is reserved to ensure desired service times.
WEEKEND AND HOLIDAY SERVICE REQUIREMENTS
We strive to ensure that guests have an exceptional experience which includes ample space to sit and enjoy the spa’s thermal suite and relaxation areas without overcrowding. Our weekend and holiday minimum service requirements assist us in optimizing guest flow on our busiest days. If your time is limited, consider reserving spa services on a weekday.
WEEKEND AND SELECT HOLIDAYS
Fridays, Saturdays, Sundays, and select holidays pricing is $30 higher per service (excluding hair).
September–October
Friday–Sunday: Premium pricing
Saturday – Two service minimum on gameday weekends (September 14, 28 | October 12, 19)
November – December 2024
Friday–Sunday: Premium pricing
Friday–Saturday: Two service minimum
January–May 2025
Friday–Sunday: Premium pricing and two service minimums
Holidays
Single service and premium pricing: October 14, November 25–27, January 1–3, and January 20, 2025
Two service minimum and premium pricing: November 28–29 and December 23–30
No Community Day Discount on November 27, December 25, or January 1
WHAT TO BRING
You will need to bring your swimsuit for the Hydromassage Experience Pool. Robes and towels are provided to all guests. We suggest leaving valuable jewelry at home.
SPA USAGE FEE
Access to spa amenities is reserved for hotel guests only and subject to availability, based on guest volume and cannot be guaranteed. Guests should call prior to arrival to secure availability. Use of spa amenities requires a usage fee of $50 per person. This fee is waived with the purchase of one 50- or 80-minute spa service.
GRATUITY
For your convenience, a 20 percent gratuity will be added to service fees at check-in and can be adjusted at any time. No additional gratuities are expected or necessary.
GROUPS/WEDDINGS
We welcome groups. For a group of six or more desiring spa services and activities, please contact the Spa Group Coordinator at 920-327-4605. Some date restrictions apply.
ETIQUETTE
Kohler Waters Spa believes in maintaining a safe, friendly, and quiet environment for both our spa guests and staff. For this reason, phones and other technology devices including cameras in the locker rooms, treatment rooms, and relaxation areas is prohibited.
Please remember that all Kohler Waters Spa therapists and other staff are experienced professionals here to provide you the highest level of service. We ask that in return you treat them with the same respect they will extend to you and refrain from any inappropriate actions, requests, or comments that may be viewed as harassing or intimidating. It is our goal to ensure all services are performed in a professional environment. Failure to act in accordance with spa etiquette may result in removal from the property and future services may be refused.
CHECK-IN
A visit to Kohler Waters Spa is your time for personal well-being. Please arrive 30 minutes prior to your first appointment to allow ample time for check-in, changing, and relaxing in our serene environment. To ensure your safety and comfort, we encourage you to disclose any pertinent health conditions that may affect your spa experience.
CANCELLATIONS/LATE ARRIVALS
As a courtesy to all spa guests, cancellations must be made 24 hours in advance of your appointment time. Failure to do so will result in the full-service rate charged to your account. If you are running late, a phone call is always appreciated. We will reschedule your appointment, if possible. If we are not able to reschedule your appointment, your arrival time will determine the length of your treatment time, which will end as scheduled.
GIFT CARDS
Gift cards are available for purchase at KOHLER Waters SPA at LODGE KOHLER, at KohlerCollection.com or by calling 866-928-3777. Gift cards are redeemable at spa locations in Kohler, Wis.; Green Bay, Wis.; Lincoln Park, Ill.; and Burr Ridge, Ill.
SPA ONLINE STORE
For a complete selection of KOHLER Waters SPA signature Hollyhock and Laurel bath and body products, facial care and spa gifts, please visit KohlerCollection.com.
RETURN POLICY
Spa products may be exchanged, or credit will be given in the form of a gift card within 30 days of purchase.
E-NEWSLETTER
We invite you to receive email communications featuring special offers and upcoming events at KOHLER Waters SPA. Subscribe to our e-newsletter at KohlerWatersSpa.com
FOOD AND DRINK
Light food and beverages are available for purchase. Outside food and beverages, including alcohol, cannot be brought into the spa.