What to Bring from Home

• A bathing suit. To experience our coed Hydromassage Pool, plunge pool, steam room, and sauna.

• A good book or journal. The spa is a great place to reflect or take time to read one of our complimentary magazines.

What to Leave at Home

• Jewelry, which can be forgotten in the pocket of a robe or become lost.

• Any valuables or personal items of value.

• Cell Phone. The spa is a quiet area for relaxation, so talking on cell phones is not permitted.

What KOHLER Waters SPA Provides for Your Use

• Disposable razors, hair dryers, curling irons, shampoo, conditioner, body lotion, body wash, towels, soft robes, and spa sandals

Spa Etiquette
Kohler Waters Spa believes in maintaining a safe, friendly, and quiet environment for both our Spa guests and staff. For this reason, the following actions are prohibited at the Spa:

•Talking on cell phones
•Use of camera feature in the locker rooms, treatment rooms and co-ed relaxation areas

Please remember that all Kohler Spa therapists and other staff are experienced professionals here to provide you the highest level of service. We ask that in return you treat them with the same respect they will extend to you and refrain from any inappropriate actions, requests, or comments that may be viewed as harassing or intimidating. It is our goal to ensure all services are performed in a professional environment. 

Failure to act in accordance with Spa Etiquette may lead to not being welcome at Kohler properties.

Age Requirement
All guests must be at least 16 years of age to utilize the spa and receive spa treatments.

Frequently Asked Questions
When should I arrive for my spa service?
It is always best to be relaxed when arriving for a treatment. We highly recommend you arrive at least 30 minutes prior to your service. Early arrival allows you to check in, change, shower and take a steam or sauna without rushing. You may also relax in the Spa lounges and enjoy an herbal tea and snacks. Arriving late will cause you to lose precious moments of your treatments. Allow enough time following your treatment to relax prior to your next appointment or departure.

What do I wear?
You will be given a plush robe and spa sandals, which you will wear before your services and during your spa visit. Our spa providers have been trained to respect the privacy of our guests. During each service, the areas of the body not involved will be covered. If you feel more comfortable, you can wear undergarments so that you can relax and enjoy your service. Lockers are provided.

What do I do in the treatment room?
Once you are in the treatment room, the therapist will leave the room while you hang up your robe and lie on the table, either face down or face up, according to your therapist’s direction. You will cover yourself with a towel or sheet. The therapist will knock before re-entering to make sure you are ready. You are always professionally draped during your service. If you feel uncomfortable in any way, we encourage you to tell your therapist immediately so that corrections can be made.